Emergencies happen – what to do if one comes your way!

November 28, 2018

Sometimes, life can throw us things that we’re simply not prepared for and this is no different in business.  Even the best planning and processes can be sent into turmoil when an emergency hits.  No amount of planning can account for Mother Nature flexing her muscles and providing us with harsh weather and extreme freezing conditions.  Weather conditions like ‘Beast from the East’ wreaked havoc on pipes and tanks to render systems defected and brought many businesses to a halt as a result.  In other instances, key components can simply fail out of the blue and leave systems out of order until a new part can be sourced.

Emergencies such as a failing wastewater treatment plant, which could lead to environmental damage and significant fines, is one you’d want to fix as quickly and efficiently as possible.

With this in mind, the ability to bring in a pre-configured system that can be installed and operating within hours to ensure critical processes continue to function is a service many businesses are welcoming.  In an emergency, hiring equipment is the fastest and most cost-effective option.

Here at WES, we are providing exactly this via our Hire Division.  We operate a dedicated fleet of chemical dosing products that are perfect for emergencies.  Hiring equipment enables operations to resume as early as possible which then provides staff the time and focus to diagnose faults and source replacement equipment.

Our hire division is highly reactive, and our systems are deployed to businesses extremely rapidly.  Our hire equipment ranges from our DosingCube™ through to our fully-integrated systems which leave the WES workshop pre-installed and fully tested.  This ensures easy installation on-site, often only needing an electrical supply and dosing lines which means that service is resumed economically and with minimal fuss.

We maintain a fleet of containerised systems which we keep in stock; in fact, our hire fleet is bigger than any of our competitors.  Our systems are standard and modular in design, so they can be easily adapted to most in-situ systems.  We provide a complete tank system including values, meters and pipework which means that changeover is quick, simple and safe.  We also supply dual-contained dosing lines if required to ensure our systems are compliant with environmental and safety standards.

In addition to hiring this equipment for use in emergencies, we are also finding that companies are hiring our equipment during planned maintenance or during chemical trials.  Hiring can also provide an effective solution for companies struggling to raise capital to purchase main equipment or for projects that fall outside of the water industry AMP project cycle.

In short, hiring gives companies operational flexibility as well as ensuring operation as normal during crisis or emergencies.

Next time we’re met with harsh weather that can cause disruption to normal service, or when a part fails, make sure WES Hire Division is your first call.

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Les Bunce

Hire Business Manager

Les Bunce is Hire Business Manager. He leads the WES Hire Business responsible for managing the supply of our Temporary Chemical Dosing hire fleet on both a planned and emergency basis. Les has over 25 years’ experience in the hire industry and fully understands our customers’ hire requirements.

Patrick Fisher

Capital Projects Director

Patrick Fisher is Capital Projects Director. He leads the business stream responsible for project management, design, engineering, manufacture and delivery of “Capital project” chemical dosing systems. A degree qualified engineer with over 10 years’ experience working in fluid delivery solutions to the water, general industrial, petrochemical, and food & beverage industries.

Bob Cook

Senior Proposals Manager

Bob Cook is Senior Proposals Manager. After completing a traditional engineering apprenticeship at the Royal Aircraft Establishment, Bob was one of the original partners who started the business in 1986. In addition to board activities, Bob now applies his considerable experience to developing proposals & solutions to meet customer requirements.

Ian Price

Dosing Products Business Manager

Ian Price is WES Dosing Products Business Manager, leading the business stream responsible for delivering a wide range of standardised chemical dosing packages, ad-hoc dosing needs and ‘off the shelf’ dosing products & solutions. A mechanical engineer with over 20 years’ experience in fluid handling solutions into the water, petrochemical, pharmaceutical and food & beverage markets.

Jamie Cole

Operations Director

Jamie Cole is Operations Director. Jamie joined the business in 2018 from a career in delivery of services to the property and utilities sectors. Jamie is responsible for the management of all external operations and activities of the business including installation, service, hire & warranty.

Graham Ward

Business Development Director

Graham Ward is Sales and Marketing Director. His extensive experience includes a number of senior roles working for various SMEs and large organisations in the water, power generation, petrochemical, marine and food & beverage industries. As a qualified marine engineer, Graham has established his career in Sales and Business Development and is responsible for the business development, marketing and sales of systems, products and services across WES.

Carl Millington

Non-Exec Director

Carl joined WES as Non-Exec chairman following an appointment via the Business Growth Service to assist the business with growth strategy. A highly experienced Business Mentor, Coach, Managing Director & Non-Exec Chairman, having led product, manufacturing, contracting and service provider businesses for nearly 30 years. A strong track record of market, sales and profit growth within a diverse range of sectors.

Core competencies include business growth strategies, board & business leadership, strategic planning, sales & marketing management, P&L & balance sheet management, acquisitions, divestments, outsourcing, TUPE transfer, mentoring & coaching.

Kevin Wheeler

Managing Director

Kevin Wheeler is Managing Director. Kevin trained as an Engineer at the Royal Aircraft Establishment and joined the business in 1989. Kevin now leads the Board of Directors setting strategy and defining priorities to meet the business objectives & growth aspirations whilst adding experience to technical issues where required.