Wayne Daysh, our Electrical Operations Supervisor, recently attended the Elex show and provided Focus Training with a WES Dosing system so that Bernard Collins could demonstrate electrical control systems to prospective new entrants to the industry. For this occasion WES adapted a Dosing Pump normally used for aggressive chemcials to deliver a set measure of orange squash. Wayne is currently working towards his Higher Professional Diploma with DCET (Focus Training) #training #chemicaldosing #future #progression
Encouraged by another year of expansion and success, we have seen 20% growth in 2018 and are set to support the water industry deliver throughout the next AMP7, as our business expands in both wastewater and drinking water.
We have achieved a third consecutive year of strong growth. In line with our formal business growth plan, we’ve expanded all four of our divisions in 2018: Chemical Dosing Systems and Projects; Chemical Dosing Products; Servicing and Installation; and Equipment Hire.
In particular, our chemical dosing equipment hire options have offered alternative solutions and an ethos that has had impressive growth throughout 2018. Hiring avoids the need for capital expenditure for utilities, on new dosing systems and instead reduces the cost to a relatively low monthly payment under their operating expenditure budget.
We see the growing chemical dosing system hire business as a good illustration of its commitment and ability to do whatever it takes to solve customers’ problems. Originally set up for flexibility to deal with plant shutdowns for planned maintenance, refurbishments, upgrades and other modifications, it answers many other short- and medium-term challenges. These include emergency situations, temporary increases in system demand, and testing of new treatment strategies.
As part of that long-term plan, we recently appointed Jamie Cole to the newly created role of Operations Director. He brought with him a wealth of relevant experience, gained in senior management positions within leading utility companies and major construction groups.
Last year, we expanded our main depot to create extra space for what is already the UK’s largest chemical dosing equipment hire fleet. Both the number and variety of mobile systems available increased, offering a choice of larger chemical storage tanks for applications.
While our hire equipment is intended for immediate mobilisation nationally, the focus for continuous expansion of other activities in 2018 has been our South and South East heartland. There are also plans to grow the business in East Anglia, the Midlands and Wales.
We were also awarded a Lot 2 Chemical Dosing Framework Agreement by Thames Water, in 2018. WES Sales and Marketing Director Dick Tett says: “We have worked with Thames Water over many years and have proved our willingness to innovate and collaborate.
“We also offer compliant products with strong after-sales support and fast response times. Looking at the industry more widely, we hope many others will seek our specialist support to maximise efficiencies in AMP7.”
We look forward to meeting and advising delegates from the chemical industry supply chain and water utilities sector at CHEMUK 2019.
This inaugural event, brings together chemical product development, specification, processing and manufacturing businesses, and their suppliers, offers an unprecedented opportunity to share information. It takes place in Leeds on 1st and 2nd May.
As well as showcasing its extensive portfolio of products, we are committed to providing an expert team of problem-solving advisers for visitors to Stand B24. Proposals and Solutions Director Bob Cook and Business Growth Manager Fletcher Roche will be amongst those on hand to apply their wealth of knowledge and experience.
A variety of products from our range of chemical dosing equipment will be highlighted, including small dosing units, dosing pumps, spares and accessories.
Bob Cook comments: “Along with their precision, reliability and controllability, our standard products have been developed for system compatibility, to make users’ lives easier. At the same time, we pride ourselves on being able to configure elements flexibly and responsively into bespoke solutions which solve customers’ specific problems. We will be delighted to talk to CHEMUK visitors and address their issues.”
Our chemical dosing systems are available both for purchase and for hire. Hiring has become a popular approach to dealing with emergencies, scheduled shutdowns, short-term increases in demand and testing of treatment strategies. Its added advantages include conservation of capital expenditure. We offer the UK’s largest chemical dosing hire fleet.
Fletcher Roche of WES concludes: “We are relishing the chance to network and share best practice with other businesses at CHEMUK. Thanks to our continuing growth and success, we are now in a better position than ever to help. We warmly invite visitors to come and discuss their needs with us and see how our flexible solutions work.”
CHEMUK takes place from 1st and 2nd May 2019 in Leeds. Visitors can find WES at Stand B24 where more information and products will be available.
Jamie Cole joined WES Ltd as Operations Director in July 2018. He takes time out of his busy schedule to share his plans for growth and what he sees as the biggest opportunities for WES and their utility clients.
Jamie Coles’ early career as a Gas Engineer saw him deal with safety critical projects. He later diversified into electrical, water and then planned works within property services. But it was when he moved to Kier that gave him a real insight into the utility sector and why he was a great fit for this key role at WES.
What attracted you to join WES?
Having spent a lot of time working for large corporates it looked like a genuinely refreshing opportunity to move to a company that has a clear growth plan as well as the autonomy to focus on the overall business strategy.
What areas have you been involved in since you joined?
So far, I have concentrated on operational efficiencies and laying the ground work for our future growth plans. I am excited because WES is in a great position for growth but there are a few areas that I am working on to create a more solid base.
I am assessing and establishing strong controls for operational management and productivity. I expect a few growing pains along the way, but this excites me as it’s all fixable and will improve how we operate.
To date, I have been mainly involved in larger projects to facilitate products are delivered to site on time, that field staff are fully briefed and engaged with the client and that the process between build and commission is as smooth and swift as possible.
What’s been the biggest challenge so far?
From a personal perspective, it’s been understanding the complexities of what we do. The products and processes themselves can be quite technical. There are some very clever people here at WES and the technical language takes some getting used to. Operationally, nothing has shocked or surprised me so far so that’s good.
What are you looking forward to being involved in?
I came on board to take ownership of the Service and Hire part of the business. There is also a great opportunity to bring the Maintenance business to life. I am looking forward to growing this part of the business and building a plan to do so. Undoubtedly, it’s an area that we want to grow by at least 20% and will have significant focus in 2019.
We will also be concentrating on predictive and preventative maintenance and plan to make this a large part of the WES offering. Part of my broader remit is to research and plan what these maintenance plans might be. For example, an annual plan might include a certain number of visits per year to change key elements of the process on a preventative basis. I want to understand the balance between cost and number of visits combined with the client’s needs as to how best we achieve an outstanding offering. I will be building two business plans; one for waste water and one for fresh water. Both have very different needs and I look forward to building maintenance solutions for both.
What excites you about the coming years at WES?
I am really excited about the company’s five-year plan. It’s a big plan with lots of exciting opportunities along the way. I am really looking forward to having a key role in the research, planning and building of the plan; enabling the structures and the processes in order to achieve our goals.
I am extremely happy and enthusiastic about having the autonomy to do what needs to be done. The coming years will allow me to have significant influence over the direction of the company. I have a broad remit and can build my own role and team. I love the ethos of the business. We are in a strong position, are forward-thinking and are able to invest substantially back into the company which will benefit the business and the customers long term. I am excited to make my own mark in the business and to really make a difference.
What excites you about the utilities sector at the moment?
This sector is in an interesting period. All major water companies have declared high expenditure for the next AMP (Asset management Period.) AMP7 which relates to 2020 – 2025 and will see a huge focus on investment in infrastructure. For example, Thames Water have declared a £1bn spend over the five years. We’re yet to understand if this investment will be spent in pumping systems but AMP7 will certainly contribute to the growth plans we have at WES.
What is the culture like at WES?
I love the culture in our workplace as it’s a very warm and friendly environment with a family feel. What’s great is we are all very inclusive and work well together.
What is your normal day like at WES?
I am based in the office at Basingstoke, but actually, I spend a lot of time in the field. In general, anywhere we have business I will be visiting. My days are very busy and there is lots going. Our growth plans are very exciting, and I look forward to making it happen.
A recent Audit of WES Ltd by Achilles shows outstanding results for Health & Safety, Environment, Quality and Corporate Social.
We have secured another outstanding result in the Achilles UVDB B2 Audit.
UVDB (Utilities Vendor Database) is the utility industry’s pre-qualification system, used by almost all buyers in the sector to monitor and maintain supply chain standards. The audit provides assurance for utility companies by providing them with a bank of pre-qualified suppliers that they can then invite to tender.
The annual audit, which takes two days to complete, examines both the head office and an on-site location, scoring the company accordingly across four disciplines in each location.
We were awarded near perfect results scoring an overall 100% for the on-site assessment and 99% for head office. In fact, 100% was awarded in six of the eight categories. The annual re-accreditation process is exceptionally stringent, and we are extremely proud for achieving such high results.
Kevin Wheeler, Managing Director, comments: “These are once again outstanding results. We have even managed a further improvement on last year, which serves to demonstrate the hard work and dedication of the whole team to continually improve the business. This acts as a wonderful showcase to demonstrate our excellence to both our existing and potential clients.”
We have been a member of UVDB Verify for several years and hold the audit process in high regard, continually striving to maintain or improve on our results.